Importance of Business Process Outsourcing in India

Importance of Business Process Outsourcing in India

Business Process Outsourcing can be defined as the strategic use of outside resources to perform activities traditionally handled by Internal staff and resources’. Outsourcing is also the practice of handing over control of public services to private enterprise. Offshore outsourcing: Hiring agencies located In other countries.

 

Business Process Outsourcing

 

History: When did Business Process Outsourcing start?

Since the Industrial Revolution, companies have grappled with how they can exploit their competitive advantage to Increase their markets and their profits. An officially known term from 1980: Companies started focussing more on pet saving. The rise of emerging service providing firms. Outsourced those functions for which they had no competency Internally, but now even the core segments fike strategy planning, financial operations etc are being outsourced.

 

 The steps involved in Business Process outsourcing process

Step I: Automate, Automate, Automate

Step 2: Its a Big, Big World — Use it

Step 3: Don’t Customize— Configure

Step 4. Subscribe to the Future

 

What are the different services generally outsourced?

A. Financial services

B. Bookkeeping

C. MR

D. Research and development

E. Customer Support centers

F. IT hubs

G. Designers and programmers

H. Legal Services

I. Strategy Planning

 

Top 10 Business Process Outsourcing locations in the world

A. India

B. China

C Malaysia

D. Thailand

E Philippines

F. Brazil

G. Indonesia

H. Mexico

I. Chile

 

Why Business Process Outsourcing in India?

A. Access to a skilled workforce

B. Friendly outsourcing policies

C. Better Risk Management

D. Increasing In-house efficiency

E. Run your business 24*7

F. Staffing Flexibility

G. Productivity & Better Customer Support

H. Cut costs and save BIG

I. Seamless Communication

J. Advanced Infrastructure with Latest Technology

Fact: 59% of employers worldwide employing Indian workers.

22% of companies say they have plans to mow at least some of their operations to India
EFFECTIVENESS

 

Facts and Graphs

A. A survey by Bain & Company, 82% of the largest companies In Europe, Asia, and North America have some type of outsourcing agreement in place.

B. Specifically, 51% of companies outsource to a totally separate organization In another country, known as “offshore outsourcing.

C Main reason- In the IT and business sectors, cost factors into 87% of outsourcing decisions.

 

At Technoheight, our Business Process Outsourcing (BPO) services are focused towards delivering outstanding results for our clients.

user-gravatar
radhikashrm417
No Comments

Post a Comment

Comment
Name
Email
Website