“Have a virtual assistant”
Maybe you’ve heard the phrase more than once and wonder what it is, or sounds like science fiction.
However, having a virtual assistant is something that more and more entrepreneurs, independent professionals or SMEs owners because they offer benefits that you can and should take advantage of.
In this article, we explain what a virtual assistant is, what its function is and what its benefits are.
WHAT IS A VIRTUAL ASSISTANT?
Basically, it’s an office assistant or administrative assistant, but it gives you support remotely. It can help you in the areas of customer service, sales, etc.
HOW DOES IT WORK?
Thanks to the use of technology tools, it is now possible to optimize the work, performing various functions from anywhere.
And the only thing that is needed in most cases is a computer, internet, and a telephone number.
This makes it possible for you to delegate certain tasks to another person so that they can follow up and resolve them without having you to be present all the time.
Some of the functions of a virtual assistant are:
- Email Assistance
- Phone lines Assistance
- Technical support and customer support
- Handling your agenda and managing appointments
- Tracking sales prospects
- Request for quotes and search for suppliers
- Search for new clients and business opportunities
- Email marketing
- Response to queries in social networks and chat
- Billing and telephone charges or through the internet
What is the advantage of having a virtual assistant on a regular Office Assistant?
Let’s see 5 benefits of hiring a virtual assistant:
- YOU DO NOT NEED ADDITIONAL SPACE
One of the advantages is that you do not have to make any physical changes within your business.
You also will not need to move to a larger office or rent additional space.
The virtual assistant does the work from home or from your own office.
Therefore, all you have to do is hire it and assign the functions it will perform.
- SAVINGS IN EQUIPMENT AND OFFICE SUPPLIES
In addition to saving space, as the virtual assistant does the work from home, it also means that you can save on equipment purchases.
This means that you will not need to invest in furniture, computers, air conditioners, etc.
It also means that you save on office supplies, uniforms, cafeteria, etc.
- CONTRACTS FOR LESS MONEY
One of the benefits of freelance contracting of a virtual assistant is that you can hire only by season or by schedule.
If for example, you have time to be in your office every morning, you can look for someone to assist you in the afternoon.
Another possibility is that you only hire during the periods in which you have to travel or at certain times or days when you cannot attend to customers.
Therefore, by paying only part-time, you are saving money by paying a fixed full-time salary.
- SAVINGS IN BENEFITS
Part of the obligation of any employer, whatever the country, is the payment of benefits for social security, vacations, bonuses, pension, training, severance, compensation and others.
All of this, of course, increases costs within the company.
And while it is assumed that the work performed by the employee should cover these costs, when you are starting your business, you will need to economize as much as possible.
In addition, you save the paperwork and paperwork involved in hiring a new employee.
Not in all seasons you will have the same amount of work or income. But the payment of payroll remains fixed.
Therefore, hiring a virtual assistant freelance is much more practical and economical.
- GIVES YOU A MORE PROFESSIONAL IMAGE
Having an assistant to help you with customer service will make you look more professional and gives you a certain “status” of importance.
The virtual assistant will answer the phone with the name of your business or office and will be placed at the client’s command.
Also, if you are not available, you can offer help to the client or take notes. The client will know that he will be contacted as soon as possible.
This generates an immediate sensation of being attended by true professionals. This, in turn, makes the client feel more confident in the company they are communicating with.
As you can see, with a virtual assistant, your business looks and becomes more professional without the need to physically expand the facilities, or invest in more staff and not to make large expenses.
All you need is to hire a virtual assistant online.
Go ahead now to try a virtual assistant for your business.
Save time and money with Technoheight. With us one can easily assign busy work, you can also easily organize your schedule, answer specific emails, take meeting notes, perform fast tasks, and much more. We have a dedicated virtual assistant trained specifically for companies like yours.